Privacy Policy — PROTICKS

This Privacy Policy explains how PROTICKS ("PROTICKS", "we", "us", "our") collects, uses, discloses, and safeguards your information when you visit aus40.in. Please read this policy carefully.

Table of Contents

1. Information We Collect
2. How We Use Your Information
3. Sharing of Your Information
4. Cookies and Tracking
5. Data Retention
6. Security of Your Information
7. Your Rights
8. Third-Party Websites
9. Children’s Privacy
10. Changes to This Policy
11. Contact Us

Section 01

Information We Collect

We may collect information in the following ways:

Personal Data You Provide: When you complete our contact or quote request form, we collect your name, company/vessel name, email address, phone number, port of delivery, and any requirements you share.

Automatically Collected Data: Technical information including your IP address, browser type, operating system, pages visited, and visit date/time, collected via standard server logs and analytics tools.

Communication Data: If you contact us by email, phone, or WhatsApp, we retain those records to respond to your enquiry and improve service quality.

Section 02

How We Use Your Information

We use collected information for the following legitimate business purposes:

To respond to quote requests and procurement enquiries from vessel operators, fleet managers, and shipping companies.
To coordinate and fulfil bulk AUS 40 deliveries and port-side logistics.
To send product documentation including Certificates of Analysis (CoA) and Material Safety Data Sheets (MSDS).
To provide customer service and follow up on existing orders.
To improve our website, products, and services.
To comply with applicable Indian laws and legal obligations.
To detect and prevent fraud or misuse of our services.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Section 03

Sharing of Your Information

We may share your information only in these limited circumstances:

Logistics Partners: With contracted transport and logistics providers solely to fulfil your delivery, bound by confidentiality obligations.
Group Companies: With PROTICKS group entities (PROTICKS Greentech Pvt Ltd, Adbluedef.in) where relevant to your enquiry.
Legal Requirements: Where required by Indian law, court order, or government authority under the Information Technology Act, 2000.
Business Transfer: In the event of a merger or acquisition, subject to equivalent privacy protections.

We will never share your personal data with third-party advertisers or data brokers.

Section 04

Cookies and Tracking Technologies

Our website uses minimal cookies:

Essential Cookies: Required for basic site functionality such as form submission. These cannot be disabled without affecting site operation.
Analytics Cookies: We may use Google Analytics or similar tools to understand aggregate website usage. This data is anonymised and does not personally identify you.
No Advertising Cookies: We do not use cookies for retargeting, behavioural advertising, or cross-site tracking.

Section 05

Data Retention

We retain your personal information only as long as necessary:

Quote request and contact data: up to 3 years.
Delivery and order records: 7 years per Indian accounting law (Companies Act 2013; GST Act 2017).
Website analytics: up to 26 months in anonymised form.

Section 06

Security of Your Information

We implement industry-standard security measures including SSL/TLS encryption, staff access controls, and secure communication channels. While we take all reasonable precautions, no method of internet transmission is 100% secure.

Section 07

Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable Indian law, you have rights to: access your data, correct inaccuracies, request erasure, withdraw consent, and raise grievances. Contact us at [email protected] with subject "Privacy Request". We respond within 30 days.

Section 08

Third-Party Websites

Our website may link to third-party sites (proticksgreentech.com, adbluedef.in, Google Maps, WhatsApp). This Privacy Policy applies only to aus40.in. We encourage you to review third-party privacy policies before sharing personal information.

Section 09

Children’s Privacy

Our website is intended solely for business professionals in the maritime and industrial sectors. We do not knowingly collect data from individuals under 18. Contact [email protected] if you believe we hold data about a minor.

Section 10

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective upon posting, with an updated "Last Updated" date. Continued use of our website constitutes acceptance of the revised policy.

Section 11

Contact Us

Data Protection Contact

PROTICKS

16, Elite Luxuria 4, Bedi Port Ring Road,
Jamnagar, Gujarat — 361006, India

Email: [email protected]

Phone: +91 74909 17799

WhatsApp: wa.me/917490917799

Website: aus40.in

Grievances under the Digital Personal Data Protection Act, 2023 (India). Response time: within 30 working days.